Effective Date: December 1, 2023

Thank you for shopping at SK Gems & Jewellers. Please read this policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined in this Cancellation and Refund Policy.

Order Cancellation:

We want to provide you with the best possible service, and therefore, once an order is placed for our jewelry, it cannot be cancelled or modified. This is due to the nature of our products, which are often customized or handcrafted to meet your specific preferences.

Return Policy:

We do not offer returns for any jewelry purchased from SK Gems & Jewellers. Every piece of jewelry is crafted with meticulous attention to detail, and our commitment is to deliver products of the highest quality.

Refund Policy:

As a rule, we do not provide refunds for orders once they are placed. In the rare event that you receive a damaged or defective product, please contact our customer support team at [info@skgemsjewellers.com] within [number of days, e.g., 7 days] of receiving your order. We will assess the issue and, if necessary, provide a replacement or a refund at our discretion.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. To assist us in resolving the issue, kindly provide clear photographs of the damaged or defective item along with your order number. Our customer support team will review the information and guide you through the next steps.

Contact Information:

For any inquiries or concerns regarding our Cancellation and Refund Policy, please contact us at [info@skgemsjewellers.com].

Please note that this policy is subject to change without prior notice, and the most recent version will be posted on our website.

Thank you for choosing SK Gems & Jewellers.

[Last Updated: December 1, 2023]